Import Beds Delivery Methods:

Standard Curbside Delivery Service:
Your furniture is shipped via a less-than-truckload (LTL) Common Carrier such as Yellow Freight, Roadway, Overnite, Etc.). When your product is shipped out we will provide you with a tracking number and the carrier's phone number so that you may call to schedule your own delivery. Once shipped product is usually delivered within 5-7 business days.

LTL Common Carriers will use 28' to 48' tractor trailer units to make delivery. Delivery will be made with one driver and the trailer will not have a liftgate. You will need someone on hand at the time of delivery to provide assistance to the driver during the unloading of your furniture. Additional people may be required depending on the size of the order being delivered. It is your responcibility to take the furniture inside your home. Extra charges will apply if you request to have this type of shipment carried inside the home. (If you require inside delivery, please contact us at 888-717-7908 for rates.)

After unloading and before the driver leaves, you should inspect your furniture for damage. Product damage is rare, however if damage is found you should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Please contact PlatformBeds.com immediately after noting damage on your delivery receipt and we will file a claim and get you replacement product asap at no additional cost to you. Please Note: If there are any tears, indentations, or holes on the exterior of the package, but no damage is found, you should still note on the Delivery Receipt that the packaging contained holes and/or tears.

White Glove In-Home Delivery Service:
The delivery service will call you and make arrangements for a specific day and time (often within a 2-4 hour window) for delivery of your furniture. Two professional furniture movers will arrive in a 28' to 48' tractor trailer unit that will have a ramp and/or liftgate. These experienced furniture professionals will handle your bedroom set carefully and confidently and will bring your furniture to the correct room, carefully unpacking your furniture and placing it where you want it.

Please Note: Liability issues and time required prevent us from offering assembly of beds or ready-to-assemble products. All products however will be inspected and placed in the room of your choice. Casegoods such as: Nightstands, Chests, Dressers and Armoires are delivered fully assembled.