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Customer Testimonials


These are just a few of the unsolicited testimonials we've received over the years. All emails are on file. We never ask for testimonials... but we LOVE getting them! Here's what some of our customers are saying about their shopping experience with us here at PlatformBeds.com.

Phil, thanks for all your help. I appreciate all of the time you spent on my order. Best wishes,
"Barbara West Orange NJ" Sept. 28, 2015
Phil, thank you for your great customer service. Best,
"Jamila G. Lincolnville, ME" Sept. 24, 2015
Thank you!!!! Soooo looking forward to getting it!!
"Sheila R. Nixa MO" May 5, 2015
Thank you for the updates on my order. Y'all have been very responsive. It is appreciated.
"Ben N. Bloomington IN" January 20, 2015
I noticed on my receipt I'd forgotten to select the option for no paint carving. I called the number and spoke to Phil who was very helpful and assured me the change to no paint would be made. Love your store and these Nomad Furniture beds in particular. Thanks,
"Chris T. Hampton Bays NY" January 11, 2014
Thank you so much for your quick responses. I will be looking forward to my new bed. :)
"Pat C. Cheney, WA" Sept 3, 2013
It was great having you help us in making our decision!!! We look forward to receiving this outstanding bed!!!
"Judy O. Yuba City CA" Oct. 29, 2012
Wow...I'm super-impressed. Will need some more beds soon, definitely will buy from you (and if you're on Angie's List or somewhere that I can leave a top rating....let me know). Thanks again.
"Steve S. La Quinta CA" July 9, 2012
Hello! Sorry it took this long to get back to you. I want to Thank You for your help and support. We really appreciate it. The beds are all together and we love them. Thanks again for all your help! "
"Karen & Jeff from Tucson, AZ" March 10, 2012
Thank you for presenting "American" made!
"Cindy S. Thomasville, NC" November 15, 2011
To whom it may concern: Just a small note to thank you for your great service. So happy with my order and the quality of the bed, the quick delivery and the packing of the item. Sincerely,
"Debra & Dennis in Brewster NY" September 23, 2011
Hi, I ordered a Midwest Charm Wood Platform Bed a few months ago. I received the bed and really love the look.
"Matt B." May 13, 2009
Hi, We've ordered from you before and been very satisfied. We're ordering 2 more. Thanks.
"Joan W. Villanova, PA" - May 11, 2009
Just wanted to say we really like the quality of the bed that was made- we searched one year for a bed and ordered from you- the style was a little more expensive than some other places but we got exactly what we wanted- please let the people who built the bed know that we are happy with the product. Also thanks for sending the directions and the 2 plates to put it all together so promptly. Thank you "Loann and Randy - Tacoma WA." -Jan 4, 2009

We ordered the Basic Bed in natural. What a great product! Ordering was simple, and
delivery was quick! Thanks! "John and Angela - La Mesa, CA" Nov 8, 2008

Just wanted to let you know how pleased we are with our Frascatti bedroom furniture. Everything is solidly built, and the platform bed works well with our air-chamber mattress, even without a box spring. It's so nice having "grown up" furniture -- worth every penny."Elizabeth F. - Minneapolis, MN" July 2, 2008

We love our new bedroom set and we appreciate the quick delivery. Everything arrived in good condition.
"Kathy B." June 12, 2008
Hi, Just wanted to let you know that I received my order and I am very pleased with my new bed and side table.
Regards; "Don D. Cataumet, MA" - June 10, 2008
Hi- I am a returning customer. I have ordered 2 of our bed frames from you and have referred your company to several friends. "Randi P. - Tucson, AZ" - May 29, 2008

I just wanted to tell everyone that I was so impressed with the quality and ease of assembly of the full sized Tara Platform Bed Open that I purchased for my daughter a couple of years ago that I’m preparing to order the Cal King sized Kara Platform Bed for my soon-to-be remodeled guestroom! The Amisco products are truly high quality products that I will continue to buy! Sincerely, "Carla of Norco, CA" - May 26, 2008

Hello, I received my platform bed yesterday. I wanted to thank you for an excellent product. It exceeded my expectations. I appreciate the good craftmanship and quality materials. I was also impressed by the great service over the phone when I ordered.
Best, "Marcia M. Berkeley, California" March 7, 2008
I received my new Amisco platform bed yesterday. I'm writing this email to let you know that I'm very happy with the new bed. It went together very well, everything lined up like it was supposed to and assembly was easy. You're selling a very high quality product. "Henry B, Holley NY." February 21, 2008
I just wanted to express my thanks for my most recent order of the Nelson Platform bed. The quality and craftsmanship is far superior to many that I had compared at Big Name Furniture stores and for half the price. Assembly was easy with the easy to read, informative instructions and unlike most assemble at home purchases all of the parts were there. Thanks again for the great product and your attention to detail. I would not hesitate to order again in the future and am looking forward to renovating the rest of the bedrooms in my home. "Drew, Coatesville, PA" January 25, 2007
Hello there; we just got our bed and we absolutely love it. It’s made really sturdy, we love the color and the material. My husband is a machinist and he just thinks it was made real well and very easy to assemble. We love the fact that there are 3 height settings and also that we don’t have to use a box spring. We will have many lovely nights of sleep now. We ordered the Kara Bed in platina. Thanks! "Rachel, Poquoson, VA" November 1, 2006
We have received our bed and are very pleased ... it was definitely worth the long wait.
Thank you. "Gwyn, Dallas, TX." October 30, 2006
Hi Platformbeds.com. Thank you so much for your service and constant communication. Meg was such a help and continues to come through with the kind of service all companies should display. I have recommended your company to countless friends and acquaintances. Keep up the stellar service and we will be doing more business together soon. "Dewayne, Hampton, VA." September 19, 2006
I got my bed that I ordered from you without any problems. It is put together and looks GREAT. Thanks for a great online ordering experience! "Suzanne, Johnson City, TN." September 19, 2006
I was delighted to see your competitive pricing & shipping policies - what really sold me was the thoughtful assortment of customizing options I found at Platformbeds that were not even mentioned on the other sites that carry RW frames. The great customer service was just frosting on the cake. Thanks again - "Toni, Agoura Hills, CA." August 14, 2006
Thanks so much for your wonderful bed, and Tim’s call to make sure I had figured out how to use the center support. My husband and I are very pleased with the quality and look of the bed. Excellent purchase, great value! "Martha, Houston, TX." June 8, 2006
Hello- I just wanted to pass along that I have recently received my platform bed I had ordered from you and couldn't be happier! I am so pleased with my purchase and was treated very well by your staff. I am certainly going to pass along to my friends that yours is the place to shop if you want a platform bed. Thanks again! One very happy customer. "Lynn, Orwigsburg, PA." May 31, 2006
Sorry for the long overdue feedback. I received my bedroom set only a few days after ordering it, when I didn't even expect it to ship for another week! I had read the other positive reviews about fast shipping, but I was still shocked at just how fast it was. The set was easy to assemble, and I absolutely love it! This was my first experience ordering furniture online, and it was a very pleasant one. Thank you so much! "Connie, Savannah, GA" April 16, 2006
I received your solid red oak Pecos Lite Bed yesterday as promised and this morning my sister (64) and I (69) put it together. It put together like a dream and after a couple of simple mis-steps (our fault not the very clear instructions) it was up and ready for the mattress. Thank you most sincerely for offering a product that is really terrific. It is handsome, and it is sturdy, you don't over sell and you deliver when you say you will...what a wonderful thing to find in a world where you frequently have to ask "where's the beef". Sincerely, (and you can quote me) "Frances Elfenbein, true blue tough to satisfy New Yorker." April 11, 2006
Dear Phil and Megan, just wanted to let you know that I received my bed and furniture on Wednesday the 5th, and had the bed put together and the furniture in place by the next day. I am happy to say that I am one of the "96% of our customers where everything goes smooth and all parties are delighted." I am completely satisfied with the Zurich bed and accompanying furniture, it seems well built, very solid and is exactly what I had in mind when I ordered it. Everything arrived in perfect condition. The shipping period exceed my expectations, Sincerely hope to do more business with you in the future. Many thanks, "Michael, Whites Creek, TN." April 7, 2006
I received my bed and am completely satisfied. Three nights of excellent sleep and counting ....
Thanks. "Alani" , March 27, 2006
I was really impressed with the quality of the king oak mission platform bed by Ramblin Wood. Whoever did the design was a genius!!! It was so easy to put together and sleek/clean looking. It's amazing how something so nice comes out of 3 boxes. Please pass my praise on to the mfg. Thank you too for giving the best price!!!....
Sincerely, "Kathie, Rapid City, SD", March 25, 2006
I don't usually do this, but I just wanted to drop you a note to let you know how happy we are with our metal platform bed. The staff was very helpful on the phone, as well as pleasant to deal with, the bed was delivered before we were even expecting it, and we were kept up to date with the process and shipping. Putting it together was a snap, and we simply couldn't believe how easy it was. The bed is perfect! Thanks so much!... "Candace & Jeff" , March 25, 2006
I just wanted you to know that I received my bed yesterday, and it is very beautiful! It was also fairly easy to assemble. I love the natural oak, and the simplicity of the design. Your warranty is also a very nice bonus! Thanks again, so much. I will definitely recommend you to my friends..... "Sarah, Nashville, TN", March 15, 2006
I want to tell you, somewhat belatedly, that I am very pleased with my bed. Shipping was amazingly fast and the very nice driver insisted on bringing the cartons to my door. All in all, a great shopping experience. Thank you "Norma H., Kerrville, TX", March 10, 2006
Hi Folks, I just wanted to let you know that I LOVE my bed and mattress.They BOTH EXCEEDED my expectations!!!Thank you so much.The drivers were nice and helpful too. "Gabrielle C. Ocala, FL", January 20, 2006
Just wanted to let you know ... I love it! Excellent fit-and-finish, solidly built, went together easily and relatively quickly ... all as promised, or better.... Thanks Much!! "John L." , July 12, 2005
Just wanted to let you know how pleased I was with your service and product. I ordered the bed on a Saturday and it was delivered the following Thursday in perfect condition. Assembly was simple and, it looks great! Thanks, "Ruth, Hilton Head, SC", June 29, 2005
I just had to write and tell you how pleased I was with the Vanna platform bed I recently ordered. One of my main concerns when shopping was finding a well constructed bed. The information on your web site tipped me in your direction, but I was still concerned that it might not meet my expectations.After it arrived I saw that I had nothing to worry about. I was impressed with the quality and strength of the steel frame and supports. Assembly was easy. The bed is strong and beautiful! Thanks for offering such a quality product. This was a great internet buying experience that I would recommend to anyone. Thanks, "Susan, Laconia, NH", March 17, 2005
Hi, recieved shipment today, great mattress, excellent shipping anddelivery, will recommend you anytime..
Thanks, "Ken D." March 18, 2004
I've done a lot of checking on the Web, and you all have the best prices, high-end quality and the most customization that I could find. There are a lot of cheap-o platform beds selling for more than your obviously nice beds!
Thanks, "Rachel W. Charleston, WV" March 27, 2004
We love our new bed. It was easy to assemble and it looks and works great.
Thank you "Jim S. Wooster, Ohio", April 4, 2004
I ordered a four poster queen platform bed from you all in April/May 2001. I felt a little odd about ordering a bed over the Internet, but I'd look at things available to me and not been able to find anything that reallyimpressed me.
It's been about 18 months, and I still marvel at what great investment it was! Everyone who visits my home and sees the bed is equally impressed with it. Six months ago I moved, and the movers were astounded at how quickly I reassembled the bed (by myself). I saw the same bed at other online retailers, but your prices and policies really appealed to me. I frequently recommend your site to others and plan to make any future bed purchases from you. Thank you again, "Leigh Ann", Dec. 4, 2001
My bed arrived today and it was perfect. It was easy to assemble and Iam very satisfied with my purchase.
Thanking you again.
"Esther O.", April 29, 2004
I ordered a bed frame from you and i just wanted to say that we love it. thanks for everything.
"jack and becky", June 4, 2003
Everyone at PlatformBeds.com has been wonderfully helpful and friendly, we looked all over and feel very fortunate to have come across such a great company.
"John and Laura", Aug. 23, 2003
I recently ordered and received my platform bed bed and couldn't be more pleased. Theassembly instructions were clear, all parts were included, and the itemswere packaged extremely well. Your experience is evident and I willcertainly recommend you to others. When I phoned to ask questions, thegentleman I spoke with was very helpful and personable; a pleasure to dobusiness with. "Debra", Aug 22, 2002
I just got my Pecos platform bed, and I am very pleased. The wood is beautiful, and it was easy to assemble. And the futon mattress is wonderful! It gives my back the support I need. Thank you.
Regards, "James", May 30th, 2002
Phil - I wanted to send a special thanks to you and the manufacturer for the help, above and beyond the call of duty, that you both provided on my bed assembly problem. You get special thanks for handling this for me so quickly and seamlessly. I can't begin to express how much that meant to me, I really was afraid that I'd be stuck for months trying to get this resolved! I received the screwdriver bit needed to fix the bed last week. The bed is assembled, and it is gorgeous, comfy and looks fabulous with my vintage bedroom set. I've already received compliments on it, and I've been telling everyone what a positive experience I had with your company. As someone who grew up working in retail, I'm often stymied by the level of customer service one receives these days - especially with online transactions, but you have given me new hope for the world! Throughout, from the time I originally asked about this bed, to your personal assistance when I was frustrated by that one little screw when I was assembling the bed, you've been absolutely wonderful and helpful, truly a solution provider and a problem solver! Thank you so much! Again, thank you so much, and please pass on my thanks to the manufacturer for their assistance, and for the beautiful bed! "Christina", June 12, 2003
Received the bed that I ordered today. It is GREAT. Everything was flawless and went together perfect.
THANKS! "Rick", May 29, 2002
We just assembled the 4 poster canopy bed. It is extremely well made, very easy to put together and very nice looking. I'm certainly glad we ordered it!
Regards, "John", Aug 26, 2002
Dear PlatformBeds.com,
I received the bed and slept well on it last night. Thank you for the good service: nice website, goodphone communication, speedy delivery. Thanks again, "-Eric", May 22, 2003
We received the bed we ordered for our daughter and put it together yesterday. We are very very pleased with our online experience. The bed came on schedule, we are very happy with the quality. My daughter loves it.
Thank you, "Michelle", June 2, 2003
I was extremely pleased that you had both my bed and mattress delivered to me so fast, especially around the holiday season. I am very pleased with the bed and mattress and the ease of setting it up. I have one follow up question. The headboard has the dowel inserts and they do rattle a bit with any motion on the bed. Do you have a suggestion for “fixing” them to prevent their slight motion? I thought maybe a drop or two of clear nail polish might do the trick. Hopefully it wasn’t anything in the assembly process that I missed. It is a very nice product and I love it’s simplicity of design. Thanks again for expediting it and I hope you all have a great holiday! Thank you, "Dianne K.", December 24, 2003
Thank You, a great site, great prices, good info and customer service.
Thank you, "Rebecca, Boulder, CO", February 18, 2004
I love the platform bed I ordered from you last August.
Thank you, "Craig, Highlands Ranch, CO", February 28, 2004