Expected Delivery Time of Elite Furniture:
Elite furniture is manufactured in the USA. The manufacturer operate out of California. Products are made to order according to the customer's option selection. These orders are special order and we ask that customers please allow 6 weeks delivery. Customers receive an email confirmation of their order with the options they selected. Their order will then be packaged by the manufacturer and shipped to our store's warehouse. We will then contact a carrier to pickup our customer's product and ship it to them. Once shipped to the customer's address, we then email our customer or update the tracking information through our website for their order status. About Standard Delivery Truckline Shipments:
Elite furniture products are shipped RTA (Ready to Assemble) with a standard curbside delivery truckline carrier. This furniture will be shipped in multiple boxes for easier handling and will be palletized for product safety. Our shipping department will often reinforce the packaging with additional packaging materials to ensure safer handling by the carrier. This type of delivery will require someone to be home to sign for and receive the delivery from a semi. If the person placing the order is physically unable to do so, they should schedule the day of delivery for a day when someone can be with them to help receive their shipment. Tracking information is provided once shipped and you'll be able to call to schedule your delivery for a specific day. Standard curbside delivery is a service we provide at no additional cost. However other optional services may be available for a nominal added fee such as inside first threshold delivery to the door. Should you require additional services please call us toll-free at 888-717-9940 and we can provide pricing and further assistance.About White Glove Shipments:
Elite furniture can be shipped with a "White Glove Delivery Service"
which is optional for some Elite furniture orders involving a select minimum pieces of furniture (such as a 6 Pc. or 8 Pc. Dining Room Set) being delivered to the same address. Experienced furniture professionals will handle your living room furniture carefully and confidently and will bring the boxes into the correct room up a maxiumum of one flight of stairs. The delivery service will call you and make arrangements for a specific day and time (often within a 2-4 hour window) for delivery of your furniture. Call-toll free 888-717-9940 to find out if the order you want to place would be eligible for this type of shipment. If not we would be happy to provide you with a quote to add this service to your order. Please Note:
Liability issues and time required prevent us from offering assembly of dining room tables or ready-to-assemble products. All products however will be inspected and placed in the room of your choice with White Glove Delivery. Casegoods such as: sideboards, buffets, hutches and upholstered chairs are delivered fully assembled.